Phase 2 · Transformation
The Discoverability Engine
Five transformations. One underlying thesis: every chat, click, and purchase feeds a unified understanding of each customer, and every surface gets smarter in real time.
Filter by dimension:
Five transformations. One underlying engine.
All five plug into the same Unified Preference Graph, a single profile per user that every surface reads from and writes to. The Copilot is the entry point, because it builds the profile from the first interaction. Every other system gets smarter as the profile grows. This is the Discoverability Engine.
See what this looks like as a product.
A working demo of the Discoverability Engine. Homepage, Copilot, couples experience, and gemologist view.
Experience the Demo